When I tried to update my user preferences (ie. change name, change password) I keep getting this error message that says "Error: we cannot update your personal information." Is this reason to worry?
It started to happen around 10 minutes ago, before that I was able to change my preferences.
*Edit: Never mind, the problem fixed itself.*
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Can't Update Personal Information
Started by Octopus, Nov 29 2010 04:38 PM
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#1
Posted 29 November 2010 - 04:38 PM
Octopus
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Octopus Meat
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- Location:Aquarium. Or a takoyaki stand if I'm unlucky.
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Neopets Username: hsumelanie
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#2
Posted 29 November 2010 - 06:50 PM
I'm getting this same message :\ So it just manages to sort itself out after you leave it a while? 
#3
Posted 29 November 2010 - 07:16 PM
Octopus
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Octopus Meat
- Gender:Female
- Location:Aquarium. Or a takoyaki stand if I'm unlucky.
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Neopets Username: hsumelanie
I have no idea lol. I logged onto my side account and tried fiddling with the preferences there, no problem. Then I went back to my main and it was back to normal :/.
The more you run from life, the harder it hits you in the face.
#4
Posted 29 November 2010 - 09:29 PM
AA Sans Quotes
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Neopets Username: antiaircraft
It's probably a database glitch Neopets-side. They might be disabling some parts of the backend temporarily to do some sort of maintenance. 
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#5
Posted 30 November 2010 - 06:43 AM
Spritzie
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I'm glad it's working for you now, and the issue was on TNT's side.
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This topic has been edited by a member of staff (Spritzie).
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