hey there guys... I made this account to pretty much find some help in regards to an issue I'm currently facing. got back into neo a few days ago, went to check in on my side accounts. however, I noticed i couldn't get into one of them. Tried countless times and sent many a password reset email to myself, but no avail. Turns out, because I use an AOL based address, it blocks neo emails. I sent a ticket with info on my account but I'm worried. i saw and have heard horror stories of years without answer. I worry about my pets. I posted on Facebook too, but I have no idea what to do. Thank you to all who come to read this, and to those suffering like I am, keep strong. This topic has been edited by a member of staff (.Brianna.) because of a violation of the forum rules. This question is answered in a pinned topic for lost accounts and help here. Before posting account questions, please check this topic to see if your question has been answered. Please check your user inbox to see if you have been contacted regarding this incident, then review our rules. Per the reason above, this topic has been LOCKED. Please contact .Brianna. if you have any questions regarding this action.