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Can't Update Personal Information


Octopus

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When I tried to update my user preferences (ie. change name, change password) I keep getting this error message that says "Error: we cannot update your personal information." Is this reason to worry?

 

It started to happen around 10 minutes ago, before that I was able to change my preferences.

 

*Edit: Never mind, the problem fixed itself.*

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It's probably a database glitch Neopets-side. They might be disabling some parts of the backend temporarily to do some sort of maintenance. :yes:

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I'm glad it's working for you now, and the issue was on TNT's side.

 

 

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