RubyCoyote Posted February 3, 2014 Share Posted February 3, 2014 Hello everyone! I'm new to these forums so please excuse my lack of understanding of how this all works. When I was young, I had a Neopets account (the one I attached to this forum account, not sure how it works). The e-mail account attached to this account has been scrapped for years now, though I'd want to get into my old account again. I remember only some older passwords, some of the Neopets, and a few of my friends from the account. I'm unsure of how to contact the proper people to possibly restore the account but any help would be much appreciated. Quote Link to comment Share on other sites More sharing options...
Bright ^_^ Posted February 3, 2014 Share Posted February 3, 2014 How many years ago did you have the account? I think that accounts that have been inactive for more than two years get put on the list to get purged and can never come off that list. Quote Link to comment Share on other sites More sharing options...
nadabrovitchka Posted February 3, 2014 Share Posted February 3, 2014 You can send a ticket to support and say everything you remember from your account. There's a proper area for recovering account. I had mine for six years and didn't play for more than 3.The more you remember and write the better. I got my account back in one week :) Quote Link to comment Share on other sites More sharing options...
leverhelven Posted February 3, 2014 Share Posted February 3, 2014 I tried to see your user lookup but it says there's a malware on the page. Are you sure it hasn't been hacked? Quote Link to comment Share on other sites More sharing options...
010_pipsy_010 Posted February 5, 2014 Share Posted February 5, 2014 I tried to see your user lookup but it says there's a malware on the page. Are you sure it hasn't been hacked? Same here. I think the best thing to do is for you to contact Neopets directly and ask them about the account. How long ago did you last use the account? Quote Link to comment Share on other sites More sharing options...
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